FAQ

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FAQ

LAC Membership

What is the LAC Rewards Program?

How do I join this program?

How do I earn LAC$?

What can I do with my LAC$? How do I redeem it?

What is the validity of the VIP membership?

How do I sign up & how much is the membership fee?

It's my birthday month. Are there any special benefits I can enjoy?

I've forgotten the password to my account. What should I do?

I cannot log in to my account, what can I do?

We're sorry to hear that you are experiencing difficulties. Please try clearing your browser cache, and ensure the correct login details are used.

If this fails, please reach out to us at info@lac.com, or via LAC Live Chat (weekdays 10am-5pm GMT+8, except Public Holidays).

When does my LAC$ appear in my account?

My membership status / information is reflected incorrectly, what can I do?

How do you plan to use the personal data that you have collected from me?

Products Related

Talk to our Nutritionists

How does LAC source its ingredients?

How do I choose the most suitable product for myself?

Can I place backorders for out-of-stock products?

Where are LAC products produced?

Where can I purchase LAC products?

How can I see the discounts in my account?

I did not receive a confirmation email/invoice receipt. What should I do?